Call Us: 224 699 0205
Email: urbanmorningbrand@gmail.com
FAQ
FAQ
-
Our coffee is delicious and organic. the beans are fair trade and come from small farmers in ethiopia yirgacheffe, which is the motherland of coffee. Urban Morning Coffee is a charitable giving program that helps underserved communities build economic growth. 15% of our proceeds go into a fund that helps the homeless, help start-ups and women's rights -
We use the United States Postal Service and UPS offers flat rate shipping for most orders based on the destination, order weight, and shipping service. -
We will send the tracking information to the email address associated with your order once the item has shipped. Items usually ship within 48 hours. -
for now we ship only in the United States, Please contact customer service for more information. -
Since our turnaround time on packages is so fast, changing or canceling an order after it’s been placed can be tricky. We recommend emailing or calling us (1.224-699-0205) IMMEDIATELY if there is an issue with your order. Monday through Friday from 9 AM to 5 PM CST. We will always do our best to make sure that you’ll get what you need, but we cannot guarantee that we will be able to fix the order before it ships out. -
Unfortunately , food and coffee, at this time, cannot be returned for credit or refund. If you require further assistance please contact us. -
We only use the safest payment processing services on the internet. If you have any security questions or concerns, please review our payment processors' security measures: PayPal.com -
Keep in mind when storing coffee keep your coffee away from humidity until it is brewed. Store in a dark, airtight container at room temperature will keep your ground coffee fresh for up to 4 weeks once open. An airtight container will keep whole beans fresh for longer than a month.